Skip to content
English Chevron
India INR Chevron

Your cart is empty

Start shopping

Repair Service — Common Questions

What does our warranty include? Plus

Our warranty covers manufacturing defects and craftsmanship issues present at the time of purchase. If your item has a defect that falls within our warranty terms, we will repair or replace it at no cost to you. Please contact us with your order details to get started.

My mala beads have broken — what should I do? Plus

We're sorry to hear that! Please reach out to our team with a photo of the damage and your order number. Depending on the nature of the break, we may be able to repair or replace your mala under our warranty or for a small service fee.

My bracelet has broken — how can I get it fixed? Plus

If your bracelet has broken, contact us as soon as possible with details of the damage. We offer repair services for our products and will assess whether the issue is covered under warranty or can be resolved through our paid repair service.

Can you repair a mala chain purchased from another brand? Plus

We specialize in repairing our own products, but we may be able to assist with items from other manufacturers on a case-by-case basis. Please send us a message with photos and details of the item, and we'll let you know if we can help.